The details above reflect our current practice and may be refined from time to time without prior notice. For anything project-critical, please confirm with our engineering team.
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Frequently Asked Questions
There is no single MOQ — it scales with the construction complexity and the compound. Standard PVC-jacketed multicore can start at a few hundred metres; fluoropolymer or NEWind® constructions typically require longer runs to amortise setup. We confirm the practical minimum during DFM scoping, not before, because the answer depends on the cable, not on a generic policy.
Build-to-print is our default mode. Most projects begin with a customer drawing or specification sheet. Our DFM review either validates the drawing for manufacturability or proposes specific edits with the engineering rationale attached — the design remains yours.
Engineering response within one business day. DFM review typically within five working days of receiving a complete specification. Prototype lead time runs around three weeks from approved DFM for most specialty constructions; fluoropolymer extrusion or unusual compound requirements can extend this. Concrete timelines confirmed during scoping.
Active listings include UL/CUL across eight file numbers (AWM, communications, power-limited, CATV, photovoltaic, winding wire), VDE for NEWind® and power cable, TÜV for PV cable. Quality systems cover ISO 9001, IATF 16949, ISO 13485, and ISO 14001. Building under an existing listing carries no certification surcharge. New certifications for a custom construction are quoted separately because the cost belongs to the listing process, not the cable.
Dongguan is our flagship 20,000 m² facility — full production capability from extrusion through stranding, braiding, and shielding, including prototype work and first-article inspection. Johor Bahru adds 4,056 m² of ASEAN production capacity, useful for customers operating a China-plus-one supply chain. Singapore is engineering and customer-facing, not production.
Volume producers optimise for line uptime against catalogue SKUs. We optimise for engineering throughput against custom constructions. The trade-off is direct: we are slower on commodity orders and faster on specialty work, more expensive per metre on standard cable and more competitive on engineered cable that volume producers would either decline or quote with a complexity surcharge. High-mix, low-volume is the operating model, not a marketing position.
Yes. IATF 16949:2016 is active. We support PPAP submission packages, control-plan documentation, and the qualification cycles that tier-one and OEM programmes require. Volume horizon and timing should be flagged during the first engagement so the qualification path can be scoped alongside the technical DFM.
Yes — that is one of the more common entry points. Bring the application, the environment, and the failure modes you’re trying to avoid. Our engineering team translates that into compound and geometry recommendations drawn from twenty-five years of practice with DuPont, Daikin, Huntsman, Dow, BASF, and Apex chemistries. Material selection is part of DFM, not a separate billable consultation.

